Talk to the Appliance Sourcing Desk

What to Include in Your RFQ

A strong inquiry does not need to be long, but it should include the appliance category, target market, annual volume, preferred price term, sample deadline and certification expectation. If you are planning a private-label launch, include notes about finish, logo placement, carton artwork, manual language and any retailer checklist you already have. Miele will use that information to prepare a clear next-step response instead of sending a generic catalog.

For existing appliance ranges, attach current specifications or describe the benchmark product. For new categories, tell us whether you are prioritizing cost, compliance speed, premium finish, compact packaging or after-sales simplicity. The more direct the brief, the faster the sourcing desk can identify a realistic product route.

If your team is comparing several appliance families, separate them by category and market. A dishwasher quote may need different installation notes than a coffee machine, while a refrigerator program may depend on carton height, refrigerant documentation and energy-label artwork. Laundry equipment often requires service-part planning and user-language review before a retailer accepts the range. Cleaning appliances may need accessory-kit clarification, battery shipping notes or replacement-filter assumptions. These details help Miele return a response your purchasing, compliance, logistics and merchandising colleagues can all evaluate without asking the same questions again.

Qualified trade buyers can also request a virtual review call after submitting the form. During that call, the sourcing desk can walk through sample timing, MOQ logic, payment milestones, inspection options and which documents should be prepared before the first purchase order.